Privacy and Terms Policy

Who we are

CC Photography and Video. Our website address is: https://cc-photography.co.za.

What personal data we collect and why we collect it
Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms
Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics
How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Terms and Conditions

CC Photography and Videography pride ourselves in the highest standard of work and process. For this reason we have designed terms and conditions to ensure you as the clients are protected.
ARTISTIC STYLE.

On its own behalf, and the behalf of the subject: Client acknowledges that it is familiar with CC Photographies portfolio and is requesting services with knowledge of CC photography’s style; that CC Photography work is constantly evolving; that CC Photography Services are of a unique and artistic nature; that the photos / video may be different from photographs taken by CC Photography in the past; and that in creating the photo’s / video, CC Photography shall use their personal artistic judgment to create images / video consistent with their personal vision of the event, which vision may be different from the clients and or the Subjects vision of the event. Accordingly, client acknowledges that the photos / video shall be subject to rejection on the basis of taste or aesthetic criteria.

Creative Process.

As the client, you understand and accept that with the creative process of CC Photography and Video you may not be totally satisfied with all the photo’s / video you receive from CC Photography and Video. This may be due to artistic form created by CC Photography and Video which includes lighting, angel and color toning. Not related to the quality (focus and exposure) of the photo’s and or video. By signing a contract with CC Photography and Video you accept this risk.

PAYMENT FOR SERVICES.

A non-refundable 40% booking fee is due in order for CC Photography & Video to book your requested date of photo-shoot  / video. Upon receipt of the booking fee CC Photography will reserve your date. The booking fee is applied toward your total investment agreement. We will not reserve your required photo-shoot date until after receipt of the booking fee. You may not transfer the booking fee to another party, bridal couple or anyone else without our prior written consent. The final payment of the balance owing is due no less than 30 days before the wedding date. Note that CC Photography & Video will not start said work until this is paid. If the booking is less than 30 days from the wedding date, then all payments are due once off. If the remaining balance is not paid in full 30 days prior to the scheduled date of the event, we reserve the right not to photograph / video the event.

CONTRACT DELIVERY.

The delivery of a signed contact needs to be delivered back to CC Photography either by Online contract, Email, post or hand delivered; 30 days before the function date. CC Photography reserves the right to charge a late fee of R500 if the subsequent contract is not completed or delivered within the required time frame. If the late fee and subsequent contract is still not delivered and paid by the photo-shoot date, CC Photography reserve the right to not deliver the required service, please note that there will be no refund of function fees.

MODEL &ND PROPERTY RELEASE.

By signing the contract and or model release form, you are consenting to CC Photography & Video, photographing & or filming you. You as the signed client also confirm you have obtained permission for CC Photography and Video to photograph and or film on the Property the shoot is being shot at. CC Photography may only make reproductions for the Client or for CC Photography portfolio, samples, or self-promotions, advertising or for professional competition and review. We will not make reproductions for other use without first obtaining written permission from you.

ALBUM DELIVERY TIME.

Photographic  / video processing will be between 4-8 weeks from time images  / video are submitted. The album delivery time from the printer is 3 weeks, which is not factored into our delivery time; however, delays from the printer are outside the control of CC Photography. Due to the fact that printing and production is outside the control of CC Photography, the client will not hold CC Photography responsible for late or delayed albums.

CREATIVE LICENSE.

Images  / video are edited at the photographer’s discretion, and delivered product may not include all images shot. The photographer reserves the creative right to edit and release only those deemed creditable as professional in quality and within the photographer’s artistic standards.

LIMITS OF LIABILITY.

While every reasonable effort will be made to produce and deliver outstanding photographs  / video of the event, the entire liability of CC Photography to the Client for any claim or loss arising from our performance is limited to a refund to the Client of the amount paid for services, excluding the booking fee. Should the claim or loss relate to client non compliance, non-cooperation, bystander interference or any event related reason; a refund will not be the responsibility of CC Photography and Video. Because a wedding is an uncontrolled event, CC Photography cannot guarantee delivery of any specifically requested image(s) / video. In the unlikely event of personal illness or other circumstances beyond the control of CC Photography, a substitute photographer / video acceptable to you may be sent to fulfil the obligations of CC Photography. In such case that the Client declines the substitute photographer, the Client may terminate this agreement and receive a full refund of all moneys paid, excluding the booking fee. CC Photography will not be held liable for the finished product or incomplete coverage in the event of tardiness or time restrictions placed on CC Photography by Client or any outside vendors, including clergy or church restrictions and/or policies on the day of the event. CC Photography will not be help liable for any loss of desired photo’s due to model or client un-compliance.

TRAVEL TIME.

With functions over 50km, travel time will be added to the package time, at R5.50 per km. On agreement with CC Photography the travel time can be included into the package time, This will how ever be deducted off other sections of the selected package. CC Photography will not be held responsible for delays in traffic caused by road works, weather, accidents or any other factor causing travel delay.

TRAVEL EXPENSES.

Any venue over 50km will be charged travel expenses at R5.50/km and will include toll charges. Accommodation will also be required for any event requiring travel over 150km, this cost will be on request.

PERMISSIONS.

It is the clients responsibility to schedule and receive permission to use various locations for photography, including the wedding and reception locations and any other locations used during the day.

LOCATION FEE’S & STUDIO FEE’S.

Should the client require a location to be sourced for a photo-shoot / video, CC Photography will require a R200 location fee which will be added to the quote. This is a standard fee, but should the location have higher fees, CC Photography will incorporate the R200 into this additional fee.

PHOTOGRAPHIC TIME.

The function package will have per-determined time for the function. With regards to Wedding photography, CC Photography and client has agreed upon a time line in pre-wedding meetings. With prior arrangement with CC Photography, these times can be altered to best suite the wedding requirements. However, CC Photography requires 30 minutes with the bride while getting ready, and 30 minutes with the bride after getting ready. The Portfolio shoot requires a minimum of 1 hour of photography which is not adjustable. Should these times be adjusted or rushed by the client and or family and guests, CC Photography reserves the right to charge a Penalty Fee of R1000 or will stop photographing and terminate their services. CC Photography does understand that in relation to wedding photography that a strict time line can not be maintained and will be flexible within reasonable expectations.

CLIENT REQUIREMENTS.

CC Photography require 2 seats to be kept aside at the function. Refreshments will be requires for any function exceeding 2 hours, should the function exceed 4 hours a light meal is required for CC Photography. For events up to and past 6 hours a full course meal is required. If no meal is provided, it is understood that CC Photography will leave the event to purchase a meal. Should this not be covered, the charge for refreshments and meals will then be sent to the client after the function, CC Photography will reserve the right to not deliver the product until these costs have been paid.

COPYRIGHT.

Except as noted below, all photographs / video created by CC Photography are copyright protected. CC Photography does not allow any images  / video to be altered or changed in any way or form. Failure to comply with the copyright law will result in the client being held responsible and prosecuted as per the copyright law.

EXCLUSIVITY.

In order for the Client to receive the best service and most compelling photos / video possible, CC Photography must be the exclusive professional photographer for the wedding. Additional professional photographers may be employed only with prior agreement from CC Photography. Guest photographers are welcome with one condition: CC Photography will request your intervention if a guest is inhibiting our ability to fully document your wedding.

GARMENT.

CC Photography cannot be held responsible for damage to Garments during environmental events. Client is responsible to arrange personal assistance for wedding garments.

RETOUCHING.

Although diligent efforts are made to avoid environmental problems and effects, all client-requested photographic  / video touch ups or alterations not included in the purchased product will only be performed at the client’s expense. Such retouching may include but is not limited to, correction of hair/make up, environmental effects, clothing, reflections in glasses, opening closed eyes, removal/insertion of family members, hired wedding personnel, fixtures etc. Unless agreed upon prior to any editing work, high-resolution discs and/or proof sets may contain a mixture of color, black and white, and selective color images. An alternately color version of a photo may be purchased at the current rate of R100 an image. Full color correction and or retouching are included at CC Photography discretion. Client may request further changes for an additional charge of R300 per image. For Re-editing a video a charge of R400 and hour is charged for the additional editing time requested.

IMAGE PROCESSING/PRINTING.

CC Photography is not responsible for any prints that are not ordered directly from CC Photography. For best results, clients with the high-resolution files should order their prints through a reputable lab. Additional images may be purchased from CC Photography from the index images on the clients disk, these photographs will be charged at R750 per 20 photographs.

ALBUM LAYOUT.

The album / book will be laid out to the creative discretion of CC Photography, on request, a proof will be sent to the client, any changes changes will be charged at R300 per page changed. For additional pages, there will be a charge of R750 per 4 pages for design and layout. CC Photography will not dispatch the book to print until the addition charges have been paid in full.

 

EXPRESS RETOUCHING:

If the client requests a faster turn-around time than the CC Photography standard 6 – 8 weeks. This request will be processed according to the current work load CC Photography is under. The request will result in the retouching process being pushed to the front of the cue, with the time line being cut to 2 weeks. For 100 photos and less, the Express retouching fee is R800; 200 photos and less is R1500 and 400 photos and less is R2500. This amount is payable along with a written request, prior to the express retouching being started.

ACTS OF GOD.

CC Photography will not expose any of their photography equipment to the elements of weather conditions of environmental conditions that may result in damage or failure of the photography equipment.

CANCELLATION:

If for any reason Client cancels this contract before the wedding date, CC Photography will keep the booking fee. Cancellation must be made in writing, signed by the contracted party, and submitted either via email or post. If Client fails to supply written cancellation as specified before the function date or cancels within 30 days of the function date, Client shall be required to pay the full balance due.

REFUND POLICY:

CC Photography & Video reserve the right to refund according to the below scale of reasonable and fair refund according to the CPA: Cancellation within 1 month / 30 days – NO REFUND. Cancellation within 2 months / 60 days – 20% refund of full amount excluding booking fee. If full amount is not paid, no refund. Cancellation within 3 months / 90 days – 40& refund of full amount excluding booking fee. If full amount is not paid, 20% of the booking fee will be refunded. Cancellation within 4 – 6 months – 60% of full amount paid including Booking fee. If the full amount has not been paid, 50% of the booking fee with be refunded. Cancellation more than 6 months – 80% full refund including the booking fee. If the full amount has not been paid then 80% of the booking fee will be refunded. At any time if the date “cancelling client” booked is booked by another client, CC Photography & Video will refund in full; on condition that the “booking client’s” package matches or exceeds the “cancelling clients” package. Should the “booking client’s package be less than “cancelling client”; CC Photography will refund to the value of the “booking client’s” package. Should there be any problems or concerns around the quality of / product delivered. The client has 30 days from receipt of their product, in which to notify CC Photography and Video. If the client fails to communicate any concerns within this time frame; CC Photography and Video will not be held liable for those concerns or complaints.

COVERAGE:

CC Photography will provide coverage for the dates, locations and continuous hours specified in this Agreement. Additional travel or coverage hours may be added by agreement at R1500 an hour on the function day, and must be paid in full before CC Photography starts any work on photos or products and are released to the Client. Every reasonable effort will be made to take requested pictures / video , but no specific pose or photograph / video  can be promised. Any lists supplied will be used for organizational purposes only. Images / video determined by the photographer to be sub-standard or duplicated may be edited out. CC Photography will use their professional judgment and sole discretion to select which photos / video to deliver. Such selection shall constitute all images that will be made available to Client.

RESCHEDULE:

In the event that Client reschedules the wedding and CC Photography is able to rebook the original wedding date, Client will receive credit for all monies already paid, excluding booking fee. A new contract may be required. The new package price will reflect pricing in effect when the date change occurs. In the event that Client reschedules the wedding and CC Photography is not able to rebook the original wedding date, Client forfeits the booking fee but will receive a credit for all other monies paid. Credit may be applied to wedding coverage within 6 months of original date provided Photographer is available.

HARASSMENT:

Ensuring the appropriate behavior of all guests and other persons at the wedding and other events covered by CC Photography shall be the responsibility of Client. In the event CC Photography or her employee experiences any inappropriate, threatening, hostile or offensive behavior from any guest or other person at the wedding or other event (including, but not limited to, unwelcome sexual advances and verbal or physical conduct of a sexual nature) then CC Photography will end wedding coverage immediately and leave the event, CC Photography shall be entitled to retain all monies paid hereunder and client agrees to relieve and hold CC Photography harmless as a result of incomplete wedding or event photography coverage.

FREELANCE PHOTOGRAPHERS.

CC Photography has freelance photographers that may be called upon to photograph for CC Photography for certain functions. CC Photography will inform the client when they will be receiving a freelance photographer, and will arrange a meeting. CC Photography does not accept any liability with freelance photographic equipment failure. All communication with regards to a function is still required to go through CC Photography. The freelance photographer is a representative of CC Photography and hence all the above terms and conditions apply to them. The photographs remain copyrighted to CC Photography, but the freelance photographer will be credited for the photographs taken when and if their work is posted or published.